Legal

Privacy Practices

Neighborhood Nurse, LLC dba Nurse Sister Friend Personal Care Agency — Maryland RSA License R5306

Last updated: September 2026

Owner review required. OWNER REVIEW REQUIRED before publishing. Please review and update all sections to reflect your actual privacy practices, HIPAA obligations, and Maryland law requirements.

1. Who we are

Nurse Sister Friend Personal Care Agency is operated by Neighborhood Nurse, LLC, a Maryland limited liability company licensed by the Maryland Department of Health, Office of Health Care Quality as a Residential Service Agency (RSA License R5306). You may contact us at [email protected] or by calling 443-529-2027.

2. Information we collect

We collect information you provide when you submit an inquiry, request a consultation, or enter into a service agreement with us. This may include your name, contact information, location, and information about the care needs of the person receiving services. We do not collect payment card information directly — payments are processed through third-party processors.

3. How we use your information

We use the information you provide to respond to your inquiry, schedule consultations, deliver care services, communicate with you about your care plan, and comply with applicable law. We do not sell your personal information to third parties.

4. Health information

To the extent we receive protected health information in connection with care services, we handle it in accordance with applicable federal and state law, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable. [Owner: please confirm your HIPAA obligations and insert your Notice of Privacy Practices here if required.]

5. Cookies and website analytics

Our website may use cookies and analytics tools to understand how visitors use the site. You may disable cookies in your browser settings. We do not use cookies to identify you personally without your consent.

6. Data retention

We retain your information for as long as necessary to provide services and comply with our legal obligations. You may request deletion of your information by contacting us at [email protected].

7. Contact us

If you have questions about this privacy notice, please contact us at [email protected] or call 443-529-2027.

Neighborhood Nurse, LLC dba Nurse Sister Friend Personal Care Agency. Maryland RSA License R5306. Licensed by the Maryland Department of Health, Office of Health Care Quality.